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Privacy Policy

1. Controller

The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is:

Hendrik Kramer
Boxhagener Str. 81
10245 Berlin
Germany

Email: biz@hkramer.de
Phone: +49 1515 98 38 931

2. General information on data processing

We process personal data of visitors to our website only to the extent necessary to provide a functional website and our content and services, or where you have consented to such processing. Processing takes place only with your consent or, where permitted by law, without consent. The General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG) also apply.

3. Provision of the website and server log files

When you access our website, our hosting provider automatically records information in server log files transmitted by your browser. This information includes:

Processing is based on Article 6(1)(f) GDPR and our legitimate interest in ensuring the reliable operation and security of our website. The data is not combined with other data sources and is deleted after no more than 30 days.

4. Contact

4.1 Contact form

If you send us an enquiry using the contact form, the information you provide in the form, including your contact details (name, email address and message), will be stored by us for the purpose of processing your enquiry and handling any follow-up questions. We do not disclose this data without your consent.

This data is processed on the basis of Article 6(1)(b) GDPR where your enquiry relates to the performance of a contract or is necessary for pre-contractual measures. In all other cases, processing is based on our legitimate interest in responding effectively to enquiries (Article 6(1)(f) GDPR) or on your consent (Article 6(1)(a) GDPR), where requested.

The data entered in the contact form remains with us until you request its deletion, withdraw your consent to storage or the purpose for storing the data no longer applies, for example once your enquiry has been fully processed. Mandatory statutory retention periods remain unaffected.

4.2 Contact by email or telephone

If you contact us by email or telephone, your enquiry and all personal data arising from it will be stored and processed for the purpose of handling your request. Processing is based on Article 6(1)(b) or Article 6(1)(f) GDPR.

5. Appointment booking via meetergo

We use meetergo, a service provided by meetergo GmbH, Hauptstraße 44, 40789 Monheim am Rhein, Germany, to arrange consulting appointments.

When you book an appointment through a button or link on our website, you are redirected to the meetergo platform. The data you enter, such as your name, email address and preferred appointment time, is transmitted to and processed by meetergo. As meetergo is a German company, data is transferred only within the European Union.

Processing is based on your and our legitimate interest in efficient appointment scheduling (Article 6(1)(f) GDPR) and, where applicable, on taking pre-contractual measures (Article 6(1)(b) GDPR). Further information is available in meetergo’s privacy policy.

6. Cookies and analytics tools

This website does not use cookies, third-party web fonts, analytics tools or tracking services. Usage data is not collected, stored or analysed for analytics or marketing purposes. A cookie consent banner is therefore not required.

If such services are introduced in the future, this privacy policy will be updated accordingly and users will be asked for consent in advance where required by law.

7. Your rights as a data subject

You have the following rights in relation to your personal data:

You also have the right to lodge a complaint with a data protection supervisory authority, for example the Berlin Commissioner for Data Protection and Freedom of Information.

8. Data security

We use appropriate technical measures during your visit to the website, including SSL/TLS encryption, to protect your data against accidental or intentional manipulation, partial or complete loss, destruction, or unauthorised access by third parties. Please note that data transmission over the internet, for example by email, may be subject to security vulnerabilities; complete protection against third-party access is not possible.

9. Validity and changes to this privacy policy

This privacy policy is currently valid and was last updated in September 2026. Further development of our website or changes to legal or regulatory requirements may make it necessary to amend this privacy policy.